Saturday, August 09, 2008

Airline Outrage - Link

Do you get a kick out of getting angry at big companies abusing those who rely on them? I enjoy getting my dander up and striking back once in a while. Here's a poor guy who's luggage was ruined by United Airlines and he couldn't get any satisfaction...

A taste of the website...
I knew I was in for a bad time when I landed at the airport and my suitcase was not on the conveyor belt. I reported my lost luggage and the United Airlines agent, who gave me an 800 number to call if my bag wasn't found soon. When they later delivered it to my house, the extendable handle was jammed shut. The suitcase would no longer roll, which was the point of having it. Plus the metal zipper pull had been torn off.

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